Our Policies
NO SHOW/CANCELLATION
This studio is based by appointment only so your spot is reserved just for you. If you do not cancel within 24 hours or do not show up without any warning you will be charged 50% of your total service to your card on file.
ARRIVING LATE
Arriving more than 15 minutes late to your scheduled appointment will count as a late cancellation and our late fee will apply. We appreciate your understanding and cooperation.
PAYMENT
Payment is due after completion of service. Forms of payment include cash and credit/debit cards.
We require that every client has a card on file.
REFUNDS
Once a service is complete there are no refunds as it takes time and supplies to complete each service.
After a Full Set you have one week to come back for a free touch up if you are not satisfied with the work that has been done.
Eyelash Extensions
DEPOSITS
For all full set appointments, we require a 50% non-refundable deposit. If you reschedule at least 24 hours before your appointment, your deposit will be applied to your rescheduled appointment.
Required Deposit Rate:
Classic Full Set: $112.50
Hybrid Full Set: $137.50
Volume Full Set: $150.00
PRE-APPOINTMENT REQUIREMENTS
To give you the best extensions possible, we require that you clean your lashes directly before coming in for your appointment. If you did not get a chance to wash your lashes beforehand, we have a cleansing station available with our foam lash cleanser.
*Regardless of the amount time since the previous appointment, anything under 35% of lash extensions remaining will result in a new Full Set and will be left up to the discretion of the lash artist.